Southeastern Freight Lines Honored
LEXINGTON, SC (TruckingNewsNow.com) — Southeastern Freight Lines, a leading provider of regional less-than-truckload (LTL) transportation services, has received the 2017 Echo Global Logistics Platinum Award for Outstanding Regional LTL Carriers’ Service. Echo recognized Southeastern as a regional LTL carrier with outstanding service, performance and commitment to their clients and employees.
The award is based on various categories of qualitative and quantitative metrics, covering quality of client communication, invoice accuracy, claims, responsiveness, ecommerce, web capabilities and employee training and development.
The regional carrier award reflects the excellence of Southeastern in the industry and their passion for service which includes a commitment to continuous measurable improvement. Southeastern strives to satisfy every partner completely through measuring all aspects of the business relationship. “Southeastern has a proven process to monitor shipment data and proactively identify and address potential issues in a timely manner,” stated Echo Global Logistics Vice President of LTL Carrier Relations, Mark Redini.
“Being recognized for the seventh consecutive year is a testament to our commitment to serving Echo and all of our third-party logistics clients,” said Southeastern Senior Vice President Mike Heaton. “We truly value the relationship we have developed with Echo and look forward to upholding these high standards of customer care for many years to come.”